User Guidelines

The following is a basic guideline which maximizes results when using your account:

 

Prior to Arrival

  • When you are filling out your personal information on the website from which you are making the purchase please input the JPak# after the first name, followed by the surname and then the address

First Name:  JOHN 4-9999

Last Name:  DOE

Address:       3775 NW 77th STREET

                       MIAMI, FLORIDA 33147

Telephone:  305-836-4393

 

  • After your order is completed and confirmed please send us a Pre-Alert by email to jpak@laparkan.com.
  • The Pre-Alert should contain your invoice(s) and tracking number if one was received upon purchase.

Upon Arrival

  • Upon arrival of your package you will be notified by one of our customer service agents.
  • The package is then cleared and all charges advanced by JPak. An invoice is then generated outlining the charges and monies advanced for reimbursement.
  • You will again be contacted to arrange delivery at your address or pick up at one of our locations, whichever is more convenient for you.

 

Our Service requires Payment on Pickup or Delivery